Two problems with civic tech products -- Generous volunteers build impressive software to improve life in a city. These projects spring from imagination that’s free of institutional boundaries, and to any users or city administers who want to use them, they’re just plain free. What could go wrong?
Smart cities, or cities on the path to smart, should first ensure they've got these three non-technical attributes in place, says smart-city leader Greg Delaune of UIX Global. Only then should anyone go changing lightbulbs.