Everybody knows what “retention” means until they have to design a metric. Ken Rudin, once of LucidEra and now general manager of analytics at the games site Zynga, thought that he and his team could “put something together” quickly — but it actually took “four solid weeks of discussion and debate.” About 50 million people […]
Some loan officers used to go by rules of thumb. There were “The Three B’s: never lend to beauticians, bartenders or barbers” and “The Three P’s: never lend to preachers, plumbers or prostitutes.” Now we have an automated system, but it can’t tell an upstanding banker from a down-on-his-luck bartender. Imagine a high-level banker who […]
Several hundred practioners of the many aspects of business intelligence are gathering here in San Diego for this week’s TDWI conference. They know how to clean data, enable fast searches, design insight-accelerating tools and other wonders—and yet no one yet has a reliable metric to score restaurants. We still have to go out and sniff.
Rules of Thumb is a fine website for those of use who enjoy proxy metrics, the things you use to judge when you can’t judge the real thing. Picking a restaurant is an obsession on the site. One rule of its many rules is attributed to CBS’s Andy Rooney, who suggests you avoid cute names […]
I’ve almost got too much good stuff for my story in BI This Week about offbeat metrics. Stacey Barr, “the performance measure specialist” in Australia and Zach Gemignani at Juice Analytics in North Carolina both came through with insight-provoking cases. Zach calls metrics for those hard-to-reach places where bookkeepers don’t go “franken-measures.” Stacey calls them […]